
Rules
Part of Plans by industry: which revenue driver, missed cost and reviewer question matter in each trade
Plans by industry comes down to one thing: two businesses in one trade whose plans look nothing alike
Plans by industry examples in pairs: two businesses in one trade whose plans look nothing alike, and what that teaches about reading any industry sample.
The most instructive comparison is not between two industries. It is between two businesses in the same trade whose plans look nothing alike. Plans by industry examples usually show one shape. Read two in the same trade and you see what drives the document.
Below are four pairs. Each names two real operators. Both would describe themselves the same way to a stranger. Their plans rest on different arithmetic.
What to take away
- The trade name tells you the vocabulary. The driver tells you the plan.
- Where two businesses in one trade differ, the difference is usually who holds the capacity and who holds the cash.
- A sample from your industry is useful for its questions, never for its rates.
- Read a pair rather than a single sample. One plan looks inevitable; two show you the choice.
Pair one: equipment rental, owned fleet against brokered fleet
United Rentals and BigRentz both rent construction equipment. United Rentals owns the fleet. BigRentz brokers it from independent yards.
Owned vs Bought Capacity
Owned capacity
- Fixed cost
- High
- Capacity ceiling
- Controlled by firm
- Plan driver
- Occupancy
- Risk paragraph
- Quiet week cost
Bought capacity
- Fixed cost
- Almost none
- Capacity ceiling
- Set by daily buying
- Plan driver
- Margin per job
- Risk paragraph
- Supplier availability
United Rentals runs about 1,500 rental locations in North America and buys equipment for its own balance sheet. Its plan centers on time utilization, the share of the fleet on rent. A quiet week costs depreciation, yard space and staff.
BigRentz lists equipment from a network of supplier yards. It holds no fleet. Its plan centers on margin per job and supplier availability. A quiet week costs marketing and the platform, not iron.
What it teaches. Read any industry sample and ask first who holds the capacity. Everything else follows, including which section carries the risk paragraph. The version you are writing has to agree with what the operations plan says you actually control.
Pair two: home cleaning, employees against subcontractors
Molly Maid and Handy both send cleaners into homes. Molly Maid franchises employ W-2 teams. Handy books independent professionals through its app.
Employer vs Subcontractor Plan
Employer
- Payroll
- Continues in quiet month
- Lead time
- Hiring lead time
- Cover
- Absence arrangements
- Team section
- Roles match staff
Subcontractor
- Payroll
- Rate per job
- Lead time
- Availability risk
- Cover
- Classification question
- Team section
- Roles match contractors
Molly Maid's plan carries payroll through a quiet month, hiring lead time and cover for absence. Franchisees pay royalties and follow a set service menu. A standard clean is often priced as a flat job rate, not an hourly wage.
Handy's plan carries a contractor rate per job and availability risk. Cleaners set or accept hourly rates, often $50 to $80 in large markets on the platform. Handy must not answer the worker classification question itself.
What it teaches. The cost structures are not comparable, so no ratio from one transfers to the other. This pair most often produces a borrowed rule of thumb applied to the wrong shape. The roles either way have to match the team section.
Pair three: pest control, one-off jobs against recurring contracts
Orkin and Critter Control both sell pest and wildlife control to homeowners. Orkin sells recurring pest control plans. Critter Control sells one-time removal and exclusion work.
One-off Jobs vs Recurring Contract
Sells once
- Forecast from
- Enquiries and close rate
- Cash timing
- Follows quoting cycle
- Marketing owes
- Finding strangers
- Loss rate
- Not central
Sells on contract
- Forecast from
- Carried forward plus new minus lost
- Cash timing
- Partly in advance
- Marketing owes
- Keeping people
- Loss rate
- Must be stated
Orkin's plan forecasts from customers carried forward, plus new accounts, minus lost accounts. Its cash arrives partly in advance. A typical initial pest treatment runs $100 to $300, with monthly service often $40 to $70 in many markets.
Critter Control's plan forecasts from calls and close rate. A wildlife removal job often runs $200 to $600 depending on the animal and access. Its cash follows the quoting cycle, and its marketing must find strangers.
What it teaches. A recurring model without a stated loss rate has not been built. It also changes what the marketing section owes. The first plan needs a mechanism for finding strangers. The second needs one for keeping people. Both belong in the sales plan with owners against them.
Pair four: restaurants, one dining room against hundreds of small units
Peter Luger Steak House and Shake Shack both sell burgers and beef in restaurants. Peter Luger runs one Brooklyn dining room, open since 1887. Shake Shack runs more than 500 locations worldwide.
Single Site vs Multi-Site
One location
- Plan lives on
- Catchment and lease
- Inside the day
- Site hours
- Management
- Owner on site
- Growth shape
- Smooth
Many small sites
- Plan lives on
- Step costs with triggers
- Inside the day
- Travel time
- Management
- Manager per unit or stretched
- Growth shape
- Lumpy
Peter Luger's plan lives on that site's catchment and lease. Its model is one kitchen, one reservation book and a fixed seat count. A second location is a separate decision, not a line item.
Shake Shack's plan lives on the second and third units as step costs with triggers. It tracks travel time inside the day. It needs a manager for each unit or the owner stretched across all of them. Real estate, labor and supply lines repeat per site.
What it teaches. Growth in the second is lumpy and the model must show it that way. A smooth cost curve in a business that opens units hides every decision that matters. That is what the projections should expose.
How to read an industry sample properly
Four moves, in this order.
How to Read an Industry Sample
- Find the driver in the first two pages
- Trace one revenue figure back to a count
- Ask which cost the sample forgot
- Ask what the reader was deciding
Find the driver in the first two pages. If you cannot, the plan is describing an industry rather than a business.
Trace one revenue figure back to a count. Note every rate applied on the way and ask where each came from. Most published samples break somewhere on this path. Finding the break is the exercise.
Ask which cost the sample forgot. Each trade has one: unpaid quoting time, waste, non-chargeable hours, setup, support, cover for absence. Check whether your own draft has it.
Ask what the reader of that sample was deciding. A competition entry, a teaching document and a loan application are written for different decisions. They are tidied to different standards. None is a working plan.
Where to find pairs
Trade associations and advisers see many plans in one sector. They can describe the shapes without breaching anybody's confidence. An SBA-funded development center is free and has usually seen both halves of at least one of the pairs above.
For placing your own business in a sector before you start comparing, output by industry shows how the published categories are drawn. Those categories are often coarser than the distinction you are making.
What transfers from an industry example
The questions transfer. The vocabulary transfers. Using the trade's own words for units and stages makes the plan readable to somebody in it.
Nothing numerical transfers. Not a margin, not an occupancy rate, not a labor share, not a close rate. Even inside one trade the pairs above show why. Two businesses using the same words can have entirely different cost structures. What every plan in every trade still owes its reader is set out in the industry guide.
Common questions
I cannot find any plan from my trade. What now?
Read one with your driver instead. Capacity is capacity whether it is a chair, a bay or a bed. A plan built on the same arithmetic teaches more than one sharing your vocabulary.
Are competition entries worth reading?
For structure and polish, yes. For realism, no. They are written to win a competition. They show no unresolved sections, which every real plan has.
Should I ask a competitor for their plan?
No. Ask an operator in the same trade in a different area. That operator has no reason to withhold and often enjoys the conversation.
How many samples are enough?
Two, read properly. One of those should be a business unlike yours in structure. The contrast is where the learning is.







